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Responsibility, Accountability and Authority

Words mean things. One of the biggest problems with managerial practices and the concepts constructed to support them, is the lack of clarity. And whenever things are not clear, people make stuff up,...

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The Big Question No One Ever Asks

“So, what do you think made the difference?” I asked.  Julia was debriefing her meeting with the team. “The team is really a good team,” Julia began, “but they were allowed to create an environment...

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